My Aged Care: At A Glance 🔎
- My Aged Care is the Australian Government’s gateway to all aged care services — call 1800 200 422 or visit myagedcare.gov.au
- Three main services: Commonwealth Home Support Programme (CHSP) for basic needs, Support at Home for ongoing care, and residential Aged Care Homes
- First step: Register with My Aged Care, then complete a free assessment to determine your eligibility and care level
- No cost to register — assessments are free and can be done at home
- CareAbout helps for free — once you’re assessed, we match you with a vetted provider at no cost to you
“My Aged Care can feel overwhelming at first — it’s a government system with a lot of steps. But after helping over 130,000 families through it, what we’ve found is that the single most important thing is to just start. Call 1800 200 422, get registered, and the rest follows from there. You don’t need to have everything figured out before you pick up the phone.”
— Calum Buchanan, Chief Operating Officer, CareAbout
10+ years in Australian aged care | Helping senior Australians navigate the aged care system
