Is CareAbout affiliated with My Aged Care?

No, CareAbout is not affiliated with My Aged Care. CareAbout is an independent service helping older Australians to navigate their way through the often-confusing landscape of Aged Care in Australia.

Stay at Home or move into an Aged Care Home – what’s the difference?

Most people in Australia would prefer to stay in their own home than move into an Aged Care Home. The government supports both situations and is increasingly shifting funding to care at home.

What help does the Government provide and how to access it?

We’re lucky that the government helps to fund the cost of aged care. Everyone over the age of 65 years is entitled to some help. And yes, everyone is expected to contribute to the cost of aged care.

My Aged Care – where you need to start to access government subsidies

If you choose to access government subsidies you need to start by calling My Aged Care. My Aged Care will walk you through the steps you need to take, starting with a face – to – face assessment of your loved one’s needs. My Aged Care will also guide you through the fees you will need to contribute to the costs of care. You can then choose how you want to spend the government subsidies – this may mean support to stay at home or moving into an Aged Care Home. There is a delay of up to 8 weeks to access government subsidies. If you need help earlier you can pay for care directly. If you need help now, CareAbout can talk you through the fees and services of our different partners so you can compare aged care value and service offerings.

How do I pay for Aged Care

Aged Care is complex and expensive. There seems to be endless fees and hoops to jump through. But there is help. Call CareAbout and we’ll explain aged care fees in words you’ll understand. We can even match you with one of our care partners – and this is absolutely free!

My Aged Care

We help thousands of people every month with Aged Care We help thousands of people every month with Aged Care

My Aged Care: At A Glance 🔎

My Aged Care is the Australian Government’s gateway to all aged care services — call 1800 200 422 or visit myagedcare.gov.au
Three main services: Commonwealth Home Support Programme (CHSP) for basic needs, Support at Home for ongoing care, and residential Aged Care Homes
First step: Register with My Aged Care, then complete a free assessment to determine your eligibility and care level
No cost to register — assessments are free and can be done at home
CareAbout helps for free — once you’re assessed, we match you with a vetted provider at no cost to you

“My Aged Care can feel overwhelming at first — it’s a government system with a lot of steps. But after helping over 130,000 families through it, what we’ve found is that the single most important thing is to just start. Call 1800 200 422, get registered, and the rest follows from there. You don’t need to have everything figured out before you pick up the phone.”

— Calum Buchanan, Chief Operating Officer, CareAbout

10+ years in Australian aged care | Helping senior Australians navigate the aged care system

Navigate the My Aged Care process easily

Getting Started

My Aged Care can be a confusing place! Learn a bit more about what it actually is, and how it can help you to get the support you need.

Learn more

Registration

To receive any Aged Care subsidies in Australia, you must first register with My Aged Care. Here's a step-by-step guide to help you through the process.

Learn more

Assessment

After registering, you'll need to have an assessment. The information you give to the assessor is important and will determine your level of funding.

Learn more

Service Finder

The My Aged Care Service Finder can be a little confusing! Learn more about how to use it in order to find the right services for you.

Learn more

Frequently Asked Questions

Does CareAbout charge a fee?

Our service is free for you. We are paid a fee by the Provider if you choose them. Our suggestions are based on your needs and preferences. If we can’t recommend a quality Provider from our handpicked panel we won’t make one. But we will share our expertise and tips and tricks on how to find a quality Provider!
Is CareAbout affiliated with My Aged Care?

No, CareAbout is not affiliated with My Aged Care. CareAbout is an independent service helping older Australians to navigate their way through the often-confusing landscape of Aged Care in Australia.
Stay at Home or move into an Aged Care Home – what’s the difference?

Most people in Australia would prefer to stay in their own home than move into an Aged Care Home. The government supports both situations and is increasingly shifting funding to care at home.
What help does the Government provide and how to access it?

We’re lucky that the government helps to fund the cost of aged care. Everyone over the age of 65 years is entitled to some help. And yes, everyone is expected to contribute to the cost of aged care.
My Aged Care – where you need to start to access government subsidies

If you choose to access government subsidies you need to start by calling My Aged Care. My Aged Care will walk you through the steps you need to take, starting with a face – to – face assessment of your loved one’s needs. My Aged Care will also guide you through the fees you will need to contribute to the costs of care. You can then choose how you want to spend the government subsidies – this may mean support to stay at home or moving into an Aged Care Home. There is a delay of up to 8 weeks to access government subsidies. If you need help earlier you can pay for care directly. If you need help now, CareAbout can talk you through the fees and services of our different partners so you can compare aged care value and service offerings.

My Aged Care

My Aged Care: At A Glance 🔎

Navigate the My Aged Care process easily

Getting Started

Registration

Assessment

Service Finder

What is My Aged Care?

Frequently Asked Questions

What our customers are saying

100% Obligation Free

Zero Additional Cost to You

Save Hours of Time and Second Guessing