10+
years of experience
Helping older Australians find consistent, reliable care for over 10 years
Skip hours of phone calls and let us find you a My Aged Care approved provider. 100% free and independent.
6.4k reviewsTrustpilot
Stats & Facts
The Numbers Behind Our Care
135,000+
families supported
6,400+
Heartfelt reviews
How CareAbout Works
3 steps to match with the right provider
Tell Us About Yourself And Your Situation
Simply complete a short online questionnaire (it only takes a few minutes). Here, we’ll ask about your current My Aged Care (MAC) funding, your Home Care Package (Level 1-4) or Support at Home (Classifications 1-8), your location, and of course, the kind of support you’re looking for. Whether it’s for nursing, domestic help, or transport – there are no wrong answers.
3 Minutes
Online
Speak With A Real Person
One of our dedicated, expert-led Care Advisers will call you at a time that best works for you. With absolutely no pressure or rush, our dedicated team takes the careful time to genuinely understand yourself and your situation. Whether you’re newly approved for Support at Home, under a transitional Home Care Package, looking to switch from an existing provider, or find quality in-home aged care for your loved one – we’re here for all of it. And it’s most important to us, that you feel seen and heard.
People-first approach
Phone
Connect With A Care Provider You Can Trust
Based on everything you disclose with us, we’ll recommend a quality Support at Home provider from our handpicked network of vetted providers. If we wouldn’t leave our loved ones to them, then we definitely wouldn’t leave them to you. When you agree with our recommendation, we’ll handle the introduction and the paperwork. But if it doesn’t feel right, we’ll always have a back-up plan with another option. And all of this comes at zero cost to you.
Your choice
Phone/online
How can we help you?
Support for Every Step of Your Journey
Find A Home Care Provider
Just received your My Aged Care approval? Whether you’ve been assigned Level 1, 2, 3, or 4, or Classification 1–8 under Support at Home, we’ll match you with a vetted provider near you who genuinely understands your needs. No cost, no obligation – just the right fit.
Switch Your Provider
Not getting the care you (or your loved one) deserve? You have every right to change providers at any time. And it doesn’t need to be stressful or time-consuming. We’ll walk you through the exit fees, and manage the entire transition to finding a better provider – with no gap in care.
Find A Home Care Provider
Just received your My Aged Care approval? Whether you’ve been assigned Level 1, 2, 3, or 4, or Classification 1–8 under Support at Home, we’ll match you with a vetted provider near you who genuinely understands your needs. No cost, no obligation – just the right fit.
Switch Your Provider
Not getting the care you (or your loved one) deserve? You have every right to change providers at any time. And it doesn’t need to be stressful or time-consuming. We’ll walk you through the exit fees, and manage the entire transition to finding a better provider – with no gap in care.
Testimonials
Don't Just Take Our Word For It
We've helped over 135,000 families across Australia to find the quality aged care they deserve. Real life, real stories, real people. And here's what they had to say about us:
Customer testimonials
Very helpful and explained everything
CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.
Ian Ross
Home Care for self
Great service
Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.
Francine Mulder
Home Care
The CareAbout team was thorough
The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.
Rebecca
Home Care for Dad
CareAbout made it so easy to find a nursing home
I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!
Hung Bui
Nursing Home
Absolutely outstanding help and support
To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.
Oliver
Nursing Home
Pick The Stage of Your Care Journey
No Hidden Costs
Our service is free for families, with clear and upfront information at every step of your care journey.
Expert-led advice
We’re not tied to any provider. We offer custom recommendations solely based on your needs.
Vetted providers
We only work with vetted providers, who meet our strict quality and compliance checks.
Your peace of mind
We explain the complex in simple terms. And when the industry changes, we keep you in the know.
Meet the team
The people that CareAbout you
A Whole Team Behind You
It’s never just one person - our whole crew of 50+ work together to make your care journey simple and stress-free.
Decades of Collective Know-How
We’ve spent decades in aged care, so you get straight answers without the confusion.
We’ve Walked This Road Too
Many of us have supported our own parents and grandparents. We get it - and we’ll never rush you.
